BallCraft, is an American company that makes game experiences for everyone. BallCraft respects the privacy of everyone who uses our games, website(s) and all related services which we may provide to you from time to time (“Services”). In this document we refer to BallCraft as “BallCraft” “us”, “we” or “our” and we refer to you as “you” and “your”. Any personal data such as your name, address, telephone number or email address and data which may be collected may also be referred to throughout this policy as “personal information” or “data”.
You consent to us collecting, processing, storing and sharing your data by accessing and/or using our services in the ways set out in this privacy policy. You should not use our Services if you have any concerns about providing data to us or having it used in any manner permitted in this privacy policy. You must be at least 13 years old to access and use our Services.
Information we collect
We may collect and process information that you provide us with when using our services or when you create an account with us which include details of your use of our services and the resources that you access.
If you interact with us, contact us or respond to messages and communications from us, we may keep a record of that correspondence.
By accessing our websites or using our services, you consent to our use of cookies. We use cookies and similar technologies to allow us to recognize you and your device by identifying your IP address to allow our services to interact with a third party, social network or platform that you have chosen to allow. Cookies can be disabled through your web or phone browser settings, but you may not be able to use our services if cookies are disabled.
Payment Information
When you purchase services on our website we collect payment information from you but this information is temporarily cached in a way that is unreadable by BallCraft. When you purchase items via our apps in the App Store, Amazon Kindle or on Google Play, we do not collect or store any payment information from you.
How we use your Personal Information
You agree that we or a supplier or group company acting on our behalf may use your Personal Information for contacting you as part of customer service updates, managing your account, improving our services, research, surveying, and engaging with you by sending you communications including by email, for marketing and promotion of our services or related products on our or a third party’s behalf to create reports, analysis or similar services for use by us for the purposes of research, business intelligence, or as required by law. We will only share your data with third parties, our group companies or suppliers with your consent , or as stated in our Privacy Policy as reasonably necessary in order to fulfill our services to you or communicate with you where it is necessary to carry out your instructions or where your data is on an anonymous and aggregated basis, meaning you could not be personally identified from it.
When you submit information or interact with our social media channels, we may publish the information you submitted on our website and social media channels as we reasonably believe is permitted by law to apply our terms and conditions and/or any other agreement with you or to protect the rights, property or safety of BallCraft, our users, or others.
In the event that there is a sale of the assets of BallCraft, any third party to which BallCraft transfers or sells BallCraft’s assets to will have the right to continue to use the personal and other information that you provide to us in the manner set out in this Privacy Policy. We will not sell or rent your information to any third party outside of these circumstances.
You may allow our Services to interact with a third party social network or platform which will provide data about you to us by a third party which is not controlled by BallCraft. Read their terms of service and privacy policies to understand how they treat your data and what data they share.
When you allow your account with us to interact with any third party social network or platform, we may share data about you with your contacts in order that you may play socially. This data may include your username, your physical image, and your scores and/or progress in our games. You can make changes to what data a third party social network or platform shares with us, or stop our services interacting with that social network or platform by adjusting your settings with that third party provider, however you may find you are not able to enjoy all of the features of our Services. Information that you have shared via our Services on any social network or third party platform cannot be amended or deleted by us where it is in the control of that social network or third party platform. Where any third party copies information which you have made available by the use of our Services, we may not be able to amend or delete it for the reason that it may not be in our control.
your data information
We will retain your personal information for as long as is necessary or needed to provide you with services. We may retain your personal information after you have closed any account you have with us or after we have ceased providing services to you if holding your Personal Information is necessary to comply with our legal obligations or regulatory requirements, resolve disputes between members, prevent fraud, cheating or abuse, or relate this Privacy Policy or any other agreement we may have with a user. We may provide links to third party websites from our Services. You understand that when you click on these links any data which you provide thereafter is subject to such third party’s privacy policy and not to ours. BallCraft takes no responsibility for the content, safety or security of any third party website.
Your Personal Information may be transferred to and stored at a destination outside the US. It may also be processed by staff operating outside the US that works for us or for one of our suppliers. We take all steps reasonably necessary to ensure that your Personal Information is treated securely and in accordance with this Privacy Policy.
We maintain pertinent technical and physical safeguards to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access, all other unlawful forms of processing of the data in our possession, however; since the internet is not an absolutely protected environment we cannot warranty that information you transmit via our Games will not be accessed, disclosed, altered or destroyed by breach of any of our safety measures and defenses and precautions.
Your Personal Information
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your Personal Information, please contact us at ballcraft.com – we may make a small charge for this.
We want to make sure that your Personal Information is accurate and up to date. You may ask us to modify, correct or remove information by contacting us at the email address above.
You have the right to ask us not to use your personal information for marketing purposes. To change your marketing preferences, or to unsubscribe, please contact us at ballcraft.com
Complaints Please contact our customer services department by emailing ballcraft.com
If any court or other competent authority finds any of the terms of this Privacy Policy to be invalid or unenforceable, the other terms of this Privacy Policy will not be affected.
This Privacy Policy is to be applied in accordance with the laws of the United States of America. Any dispute in connection with this Privacy Policy will be subject to the sole authority of the courts of the USA. You agree that you may not choose the courts of your home country. We may amend this Privacy Policy from time to time to reveal improvements or changes to our business or to this Privacy Policy. If you do not approve compliance with any of the changes you should stop using our services and close any account you may have with us.